With the IBM Control Desk mobile app service desk agents field
agents and manager/approvers no longer have to be at their computer
to resolve tickets. Whether in a client’s office in a data center
in a taxi or at an event with a family member keep the workflow
moving with the IBM Control Desk mobile app.View and edit tickets
change ownership change status and comment on tickets while
on-the-go.Managers can also approve or reject requests.
End Users can enjoy the convenience of self-service with the IBM Control Desk mobile app.Search for solutions create service requests and check status of service requests from your mobile device.
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
For more information visit https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20SmartCloud%20Control%20Desk/page/Mobile%20app
End Users can enjoy the convenience of self-service with the IBM Control Desk mobile app.Search for solutions create service requests and check status of service requests from your mobile device.
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
For more information visit https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20SmartCloud%20Control%20Desk/page/Mobile%20app
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