The Google Support Services (GSS) app allows you to share your
Android device screen with a Google customer support agent for a
personalized support experience. With GSS on your device the agent
can invite you to share your screen and guide you with on-screen
annotations making it faster and easier to resolve your issue.
While sharing your screen the agent will not be able to control
your device but will be able see your screen to help explain their
instructions. You can completely stop or pause sharing your screen
at any time.
This app comes pre-installed on Pixel devices and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
This app comes pre-installed on Pixel devices and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
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Google Support Services / What's New in vUnknown
- Share your screen with Google customer support on most devices
with Android 5.0 and higher versions.
- Bug fixes.
- Bug fixes.