With the RealVNC® Server mobile app an IT technician can remotely access mobile devices to support users.

There are two ways to connect:

• Start a remote session using a secure 9-digit code that the technician provides (this requires a RealVNC Connect subscription with On-Demand Assist).

• Devices that are managed using a mobile device management (MDM) tool can be pre-licensed by the IT Team. A session can be started without a session code but the mobile device holder still needs to authorize the connection. This requires a RealVNC Connect Enterprise Device Access subscription.

Key Features
• Privacy with end-to-end encryption on all remote sessions.
• Fast effortless connections using RealVNC’s secure cloud service.
• Protection from unwanted access with end-user connection approval.
• View and control your Android devices using RealVNC Viewer

In order to control your Android device remotely you will need to grant permission for us to use the AccessibilityService API.

Need support?
Email us from the app or get in touch at help.realvnc.com.

Follow us on:
Twitter (@RealVNC)
Facebook (facebook.com/realvnc)


RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union United States of America and other jurisdictions. Protected by UK patents 2481870 2479756; US patent 8760366; EU patent 2652951.