About
The Knox Asset Intelligence (KAI) agent app enables enterprise organizations to monitor and collect real-time health and usage data for devices in their fleet. The agent is designed to be installed on managed Android devices and is a requirement in order for devices to enroll into the Knox Asset Intelligence service.

IMPORTANT – The KAI agent must either be installed on a fully managed device or in the work profile of a company-owned device running Android Enterprise in order for the device to enroll.
Once devices are enrolled users can launch the agent to view information related to their apps battery and network health and send error reports to their IT admins whenever device issues occur.
IT admins can then use the Knox Asset Intelligence console to view in-depth actionable data insights for their fleet track device locations in real-time and download diagnostics logs to help analyze and troubleshoot device issues further.

Key console features for IT admins:
1. View device status information (IMEI OS version FW version Android security patch level)
2. View device health insights using an intuitive built-in dashboard
o Business app stability (ANR Crash Abnormal battery drain)
o Device battery status (Current condition Health)
o Network connectivity (Unexpected network problem Latency)
o Knox Service Plugin policy deployment visibility in KAI
o Security (CVE/SVE vulnerability)
o System status (Memory)
3. View in-depth location tracking information using the device's GPS and remotely trigger alarms to help make device retrieval easier.

Disclaimer:
This is an enterprise business app and all features are accessible with a trial or commercial Knox Suite license. Please note that your experiences may vary depending on the capabilities enabled by your IT administrator.

Collected information
Knox Asset Intelligence collects the following information from your device:
• Serial Number
• IMEI (International Mobile Equipment Identifier)
• Mac Address
• Currently Connected SSID
• Location (latitude & longitude)

Optional permissions
The following permissions need to be granted on your device in order for the features to work in the Knox Asset Intelligence console. Note that you can continue to use the app even if you do not grant these permissions.
• Location permission: Grant this permission to let IT admins use location tracking features in the Knox Asset Intelligence console.
• Notification permission: Grant this permission to let IT admins retrieve diagnostic logs from your device for troubleshooting.

Learn more
To see the full list of supported devices go to:
https://www.samsungknox.com/en/knox-platform/supported-devices/kai
To learn more about Knox Asset Intelligence please visit:
https://www.samsungknox.com/kai
To check out the Knox Asset Intelligence documentation see:
https://docs.samsungknox.com/admin/knox-asset-intelligence/welcome.htm
To check out the Samsung Knox Privacy Policy see:
https://www.samsungknox.com/en/device-privacy-policy