Manage your water account on the go – it’s quick and easy to submit
meter readings pay your bill and check your account history report
leaks and you can even use our torch to help you read your water
meter.
Features
Pay your water bill
Submit your meter reading
View your statements
See your payment history
Use the torch and camera buttons to help you read your meter
Report leaks using our handy map and send us photos
Requirements
You must have a United Utilities account number (if you are a new customer let us know here https://www.unitedutilities.com/my-account/moving-home/a-new-customer/) *
A WIFI 3G or Edge connection is required
*you can report a leak without needing your account number
The App will ask your permission before some actions such as calling us from the App and using your camera for meter reads.
Features
Pay your water bill
Submit your meter reading
View your statements
See your payment history
Use the torch and camera buttons to help you read your meter
Report leaks using our handy map and send us photos
Requirements
You must have a United Utilities account number (if you are a new customer let us know here https://www.unitedutilities.com/my-account/moving-home/a-new-customer/) *
A WIFI 3G or Edge connection is required
*you can report a leak without needing your account number
The App will ask your permission before some actions such as calling us from the App and using your camera for meter reads.
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United Utilities Mobile App / What's New in vUnknown
Thanks for using our app. We are always looking at ways to improve
your experience and in this latest release, we have enhanced the
process of submitting a meter read when you’ve just moved into your
property